Collision Center

 

 

We offer the following services:

The I-CAR Gold Class® recognition is the highest role-relevant training achievement recognized by the collision repair industry.

• Full service paint and body repair
• Audi Authorized Collision Repair
  • Audi Authorized Hybrid Materials Construction Collision Repair Facility
  • Audi Authorized Ultra Advanced Lightweight Materials Collision Repair Facility
  • Audi Din ISO 96906-2 Welding Certified
• Volkswagen Certified Collision Repair Facility
• Volvo Certified Collision Repair Facility
• Certified Technicians in Aluminum & Steel Welding
• Frame straightening and repair
• Best in area paintless dent repair
• Distinguished OEM Glass Replacement
• Structural Technician Platinum Path
• Training and Certification: Steel GMA Welding
• MIG Brazing Hands-On Skills Development
• Squeeze-Type Resistance Spot Welding Hands-On Skills Development
• Rivet Bonding Hands-On Skills Development (2022 Requirement)

What to Do After an Accident

Emergency Kit: Before an accident, keep a simple emergency kit in your glove compartment with a pen, paper, a card with medical information, and a disposable camera. Also, have warning triangles, emergency flares, or cones in the trunk. Follow these guidelines after an accident:

1. Keep Safety First

• Move cars to the side of the road if there are no serious injuries.
• If the car cannot be moved, stay inside with seat-belts fastened.
• Turn on hazard lights and set out cones, flares, or warning triangles if possible.

2. Exchange Information

• Exchange names, addresses, phone numbers, insurance details, driver license numbers, and license plate numbers.
• Note the relationship between the driver and insured if they differ.
• Describe each car (year, make, model, color) and the accident location and details.
• Be polite but avoid admitting fault.

3. Photograph and Document the Accident

• Photograph vehicle damage and the accident scene.
• Collect contact information from witnesses.

4. File an Accident Report

• File a state vehicle accident report, available at police stations and often online.
• A police report can expedite insurance claims.

5. Know Your Insurance Coverage

• Understand your policy details, including towing and rental car coverage.

6. Think Twice Before Avoiding Insurance Claims

• Handling damages personally can lead to complications if the other driver changes their mind or claims injuries later.
• Report the accident to your insurance to ensure your version is documented.
• Remember, you can choose the Collision Center for repairs.

Know your rights.

• You don’t have to release your vehicle from a tow yard (if that’s where it is) until you’ve decided on a repair facility
• When you get a repair estimate, the repair facility is required to tell you which parts will be replaced and which type of parts they will use to replace them
• You have the right to insist on using Genuine OEM Parts
• You have to consent in writing before any repairs can be performed—including agreeing to which parts will be used—so don’t sign anything until you read and are comfortable with it
• If any part of your estimate is unclear, ask questions until you understand—don’t let anyone rush you, as you should know what to expect with your repairs and service
• If you experience any issues with a repair, you have the right to take your vehicle back to the shop and have the work corrected

The right choice.

When its time to choose a repair facility to care for your car, it all comes down to a matter of trust. Having your vehicle damaged is unpleasant enough without the additional worry of wondering whether the repair work will be accurate and reliable. At Graham Automotive, we want to give you the peace of mind that comes from knowing your vehicle is in capable hands and the assurance that it will be completely restored to its original performance and beauty.